Refund policy
Refund Policy
At Brimlora, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please contact us at support@Brimlora.store and we will do our best to resolve the issue.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment within 7–10 business days.
Non-Refundable Items
The following items are not eligible for return or refund:
- Gift cards
- Downloadable software products
- Items marked as final sale
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please email us at support@Brimlora.store.
Shipping Costs
Shipping costs for returns are the responsibility of the customer. Original shipping charges are non-refundable.
Contact Us
If you have any questions about our Refund Policy, please contact us at support@Brimlora.store.